Privacy Policy

This Privacy Policy is meant to inform you, as a user or visitor of (“Website”), the following:

  • What personal data are collected from you when you use, visit or browse the Website;
  • The retention period of your personal data, collected by the Company;
  • The purposes of the collection, use or disclosure of your personal data;
  • The contact information of a person, responsible for the processing of your personal data by the Website;
  • What requests can you make in application to the processing of your personal data.

Information about the organisation.

The organisation, responsible for the processing of the personal data of the users and visitors of the Website is PHOENIX SOFTWARE DEVELOPMENT PTE. LTD., the company incorporated in the Republic of Singapore, with its Unique Entity Number: 201722072H, with its registered address at 60 Paya Lebar Road, #05-40C, Paya Lebar Square, Singapore 409051 (the “Company”, “We”, “Us”, “Our”).

E-mail address of the Data Protection Officer: (the person, responsible for the collection, use or disclosure of the personal data of the users of the Website).

E-mail address for inquiries that are not connected with the personal data processing:

What personal data do We collect.

The data collected automatically. When you browse or use the Website, the following data are automatically collected:

  • The data concerning your location. These include your IP address, information about a place of your location, information about your mobile carrier or Internet-provider;
  • The data concerning your device. These include the information about your browser (type and version), installed time-zone, installed operating system;
  • The Company can also track the information about the source, from which you have visited the Website;
  • The Company also track the information about your browsing session (the number of pages you have visited, interactive windows you have clicked on etc).

Cookies data. The Website uses cookies. A cookie is a small file of letters and numbers that placed on your electronic device. These cookies allow the Company to distinguish you from other visitors and users of the Website, which helps the Company to provide you with a good experience when you browse the Website and allow the Company to improve the Website. Most browsers allow a user to control and manage cookies. The “Help” or “Setting” tab in your browser shall provide you with proper functionality.

Cookies Used by the Website
Cookie Name Expiration Owner Party? Reason for Use
_ga 2 years Google Used to identify users.
_gat 1 minute Google Used to throttle request rate.
_gid 24 hours Google Used to identify users.
__cfduid 24 hours Cloudflare Used to identify users.


Contact data. When you send a message to the Company to the contact emails or via the interface of the Website, or when you subscribe to our newsletter, you provide the Company with the following data:

  • Your Name;
  • Your E-mail Address;
  • The information on whether or not have you agreed to receive our Newsletter;
  • Your message.

Purposes for the collection, use or disclosure of your personal data.

To provide you with the Website. Automatically collected data and Cookies data are collected in order to provide you with the Website with all its functions and features. Additionally, the Company may use those data for the purpose to provide you with the Website, tailored for your device and operating system.

To protect the Website and our business. The Company may use your personal data to protect the Website from any attacks and threats. These include i) digital ones (DDoS attacks, hacking attacks); ii) legal ones (to prevent risks of litigations, legal claims, governmental actions and other related risks); iii) reputational ones.

To send you Company`s Newsletter. The Company may use your Contact data in order to send your Company`s Newsletter about the new products/services, developed by the Company or to tell you the news that, in our discretion, may be interesting for you.

To process your message/inquiry. The Company will use the personal data, provided in your messages or inquiry in order to process it. Examples include, but not limited to: a) if you make a request – we will use your personal data for the purposes of this request; or b) if you are interested in the Services that Company provides – your personal data will be processed for the purpose of establishing business relationships with you; c) additionally, if you send Us any proposal – we may use the data, provided by you, for the purposes of consideration of your proposal.

To develop the Website and Company`s Services. The Company can use your personal data in order to develop this Website or Company`s Services. We may retain your personal data for an additional period of time in anonymized manner (it means that your data shall be kept in the manner which makes impossible the identification of a person, to which these data belong).

To comply with the applicable legislation. The Company may use your personal data for the purposes of compliance with applicable legislation. It may be the legislation of the Republic of Singapore or another legal obligation, to which our Company is or may be subject.

Disclosure of your personal data.

Your personal data, collected by the Company, may be disclosed to the following persons and legal entities:

The Company (including its employees, affiliated entities and sub-contractors).

Host Providers. This Website may be placed on the server, that does not belong to the Company. Thus, your personal data may be shared with this recipient. Although, while your data shall be encrypted, it will be impossible for these host providers to access your personal data without decryption keys (which are in the Company`s sole possession).

Public Authorities. Your personal data may be disclosed to public authorities of Singapore (including, but not limited to, the Courts, the Police of Singapore, Financial Institutions) in case of the legal obligation of the Company to disclose your personal data.

Google Analytics. The Website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses previously mentioned “cookies”. The information generated by the cookie about your use of the Website is usually transmitted to a Google server in the USA and stored there. Google Analytics Opt-out Browser Add-on provides visitors and users with the ability to prevent their data from being collected and used by Google Analytics. To install Google Analytics Opt-out Browser Add-on, follow this link:

Cloudflare. The Company uses the Cloudflare analytics services, supplied by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. Cloudflare offers security against DDoS attacks.

Retention of your personal data.

Your personal data shall be retained for a period required for the purpose of the processing. Your personal data shall be removed from Our database(s) assuming that:

  • the purpose for which these personal data have been collected is achieved; and
  • retention is no longer necessary for legal or business purposes.

Data the processing request(s).

In this section, you can find the list of the request(s) you can direct to our Data Protection Officer via e-mail address

Access to personal data. You have the right to request from the Company the personal data about you that is in the possession or under the control of the Company and to receive from Us information about the ways in which your personal data has been or may have been used or disclosed by the Company within a year before the date of the request (in case if this information is not specified in this Privacy Policy).

Correction of personal data. You may request the Company to correct an error or omission in your personal data that is in the possession or under the control of the Company.

Withdrawal of the Consent. You may at any time withdraw any consent given by you, or deemed to have been given under this Policy, in respect of the collection, use or disclosure by the Company. Upon your withdrawal, The Company shall stop the collection, use or disclosure of your personal data unless such collection, use or disclosure is required or authorised under written law.

Note: In case if your request cannot be implemented or cannot be implemented fully, you will be notified by the Company about this restriction and its ground (for example, if this restriction is subject to the written law – this law will be specified).

If you are a citizen of the European Union and want to implement any of the rights under the Regulation 2016/679 (“GDPR”) – please, send a request to our Data Protection Officer and specify what “data subject right” you want to apply.

Changes to the Policy.

The Company may amend, change or modify this Privacy Policy. In case of any amendments, changes and modifications, the new version of this Privacy Policy will be published on this page. In case if we process your personal data and the new version of the Privacy Policy imposes significant changes to the processing of your personal data, you will be notified via available contact details.

International transfer of the data.

Please note, that our Company is global. Thus, some parts of our digital infrastructure may be placed in the countries (or, in legal terms, jurisdictions), other than the Republic of Singapore. Please note, that by agreeing to this Privacy Policy, you hereby agree to those transfers.

Dear user, we use cookies to improve Your experience on our Website and protect the Website against external threats. By clicking "Accept" You give us consent to use all non-necessary cookies. You can also choose to manage cookies individually by clicking "Manage cookie settings". For more information please read our Privacy Policy.